Contact
Talk to the person who wrote the questions.
CertCrafter is run by one engineer, not a support desk. Email reaches me directly, and I answer every message myself — usually within one working day.
Whether you are looking for a certification set we do not cover yet, want to discuss bulk study prep, or think one of our answers is wrong, I am glad to hear from you.
Email
support@certcrafter.com
Replying to any CertCrafter email reaches the same place.
What to include
- A purchase or access problem: the email address you used at checkout, and which certification.
- A refund: email from the purchase address within 30 days. See the refund policy.
- A question you think is wrong: the certification, test number and question number, and why. These get fixed and republished, usually the same week.